JORA Client

Start with a complimentary virtual session to discuss your needs. We'll explore JORA's solutions and determine how to best support your specific goals, ensuring we are the right fit for you before any commitment is made. This initial call ensures perfect alignment.

Our booking process is designed for your ultimate convenience. Simply select your JORA service online, provide a few key details, and choose a date and time that works for you. Detailed delivery steps are available on each service listing for full transparency.

We proudly serve a 40-mile radius of center city Charlotte, including communities like Concord, Gastonia, Rock Hill, and Mooresville. For your convenience, our online booking system will instantly verify that your address is within our extensive local coverage area.

To best accommodate your unique needs, JORA offers flexible service delivery. You can choose the method that works for you, whether it's expert support delivered remotely via secure digital channels or professional, hands-on service provided at your location.

From booking to completion, a single Dedicated Service Manager is your point of contact. They oversee every project detail and answer all questions to ensure your work runs smoothly and efficiently from start to finish, giving you total and complete peace of mind.

We create custom service plans tailored specifically for you. Your Dedicated Manager applies innovative thinking to understand your needs and budget. This ensures the final solution is perfectly suited to your unique goals and is never just a simple one-size-fits-all.

If your project requires specific materials, we handle all the sourcing for you. For products over $100, we require an upfront payment and then manage all logistics, aiming for same-day acquisition when possible to keep your project moving forward without any delays.

Your service is performed by a skilled pro from our JORA Partner Network™. Every expert is thoroughly vetted and specifically matched to your job's needs, guaranteeing the high-quality, trustworthy results that you can count on, every single time- managed by JORA.

All products we source are fully covered by their manufacturer's warranty, and any returns will follow the specific vendor's policy. We provide our full support by registering your products for you and assisting with managing any warranty claims or returns processes.

We stand confidently behind our workmanship with a 7-Day Service Warranty on all completed jobs. Your complete satisfaction is our absolute priority. If anything isn't right, we are committed to returning promptly to fully resolve the issue. This is our firm commitment.

Our All-In Pricing means the rate you see is the rate you pay for the service itself. We include applicable service taxes to prevent hidden fees, giving you budget confidence. This policy expressly excludes sales tax for any sourced products or third-party apps.

Our billing model is designed for total clarity and fairness. JORA bills only after service is 100% completed, with your invoice payment due within 15 days. We conveniently accept all major cards, all popular digital wallets, and financing options via AfterPay.

Get the support you need now, with no upfront payment on services estimated under $5,000.00. This allows you to get your project going immediately, giving you true financial flexibility. For larger services over this amount, we only require a 20% deposit to begin work.

To make your project more accessible, we offer flexible, interest-free financing options through our partner, AfterPay. You can simply choose a payment schedule that works for your budget at checkout. Note this financing option is subject to AfterPay's own terms.